What This Privacy Policy Covers
When you open an account with tvall, we collect the details you submit during registration — your name, contact number, and email address. When you add a payment method, the wallet identifier you use for bKash, Nagad or Rocket is stored to process deposits and withdrawals;
-
1
we do not store your full mobile banking PIN or password at any point. Device data — your browser type, IP address and session timestamps — is collected automatically each time you connect to the platform. We use this to keep your session secure and to
-
2
detect any unusual access patterns on your account. Transaction records tied to bKash, Nagad and Rocket payments are retained for the period required under applicable financial and data regulations, which varies by jurisdiction. You may be a resident of Dhaka, Chattogram or anywhere else in Bangladesh
-
3
— the same data practices apply, though whether you may access certain features depends on your local law and the eligible regions where tvall is available. We do not sell your personal data to third parties for marketing purposes. Where we engage third-party service providers —
-
4
such as payment processors or security infrastructure partners — those providers receive only the data necessary for that specific function, under contractual obligation to protect it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.