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Money In, Money Out, Handled Properly

Deposits and cash-outs on tvall run through the wallets already sitting on your phone — bKash, Nagad, Rocket and Upay — with one verification step that opens payouts for good.

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tvall Money In, Money Out, Handled Properly
tvall Cash Out to the Wallet You Paid From

Cash Out to the Wallet You Paid From

Payouts go back to the rail you deposited with, which keeps the trail clean for both sides. Open the withdraw tab, choose bKash, Nagad, Rocket, Upay or bank transfer, and type the amount and the wallet number in full. If your account isn't verified yet, we ask for that before releasing funds — one round of documents, then the same request takes

a few taps. We check each request against your deposit history rather than promising a fixed clock, so the status in your account is the real one.

  • Open the withdraw tab — Sign in, open your account wallet and tap withdraw. The rails you've already used appear there, with the wallet number we hold on file for you.
  • Name the amount and wallet — Type the amount and confirm the wallet number in full. One wrong digit sends money to a stranger, so we show the number back before you submit.
  • Clear verification if asked — First payouts need your account verification finished. Send the document set once and later requests move without the same checks repeating themselves.
  • Track the payout line — The wallet tab moves each request from pending to approved to paid. If one sits longer than you'd expect, our support desk pulls it by the reference we issue you.
tvall Add Money With bKash, Nagad or Rocket

Add Money With bKash, Nagad or Rocket

Your deposit starts inside your tvall account wallet, not on a separate page. Pick bKash, Nagad, Rocket, Upay or bank transfer and we show the receiving number and a reference code on the same screen. Open your wallet app, send the amount, then paste the transaction ID back into the form so our team can match it. Confirm and the credit lands

on your balance; that reference code is what ties your payment to your account if anything needs a second look.

  • Open your account wallet — Sign in and tap the deposit tab. Every rail open to you appears there — bKash, Nagad, Rocket, Upay and bank transfer — with the details you need on one screen.
  • Choose your rail — Pick the wallet you actually use day to day. Each one shows its receiving number and a reference code that has to travel with your payment.
  • Send and paste the ID — Send the amount from your own wallet app, then paste the transaction ID into the form. Copy it exactly, because that string is how we credit the right account.
  • Confirm your balance moved — Submit the request and watch the wallet tab. If the credit hasn't appeared, keep the transaction ID handy — our support desk traces the payment from that number alone.
tvall Verify Your Account Before Your First Payout

Verify Your Account Before Your First Payout

Verification is the step that lets us release money to you and keeps everyone else out of your account. We ask for a photo of your National ID or passport, a selfie matching that document, and the wallet number you deposit from — the name on all three should be yours. Send them once through the verification tab in your tvall account;

our team checks the details against the name and number on file. None of this exists for its own sake. It's why a cash-out can clear without a phone call.

  • Open the verification tab — Inside your account, that tab lists exactly what is still missing, so you're never guessing which document to send or where the hold-up sits.
  • Upload ID and selfie — Photograph your National ID or passport in good light, then take the selfie in the same session. Blurred corners and heavy glare are the usual reasons a check bounces back.
  • Match your wallet name — The name on bKash, Nagad, Rocket or Upay must match your account name. If you've switched wallets, tell support before you deposit again.
  • Watch the status line — The tab reads submitted, under check or cleared. Once it clears, withdrawals and larger deposits stop asking you for the same papers every time.

Wallets We Accept for Bangladesh Accounts

These are the rails our Bangladesh accounts actually use, chosen because you already keep them on your phone and can send money without a visit. bKash and Nagad carry most of the deposits we see, Rocket suits anyone who has kept that wallet for years, Upay is there if that's what your circle uses, and bank transfer covers amounts that are awkward to push through a mobile wallet. The receiving details live inside your account wallet, and they're the only ones to send to — anything passed to you over chat, WhatsApp or Facebook is not ours

bKash

The rail most Bangladesh deposits arrive on. Send from your own bKash app, then paste the transaction ID into the deposit form so we can match the payment to your account.

Nagad

Works the same way: the receiving number and reference code appear in your wallet tab, and you confirm the transfer inside your Nagad app with your PIN.

Rocket

Handy if Rocket is the wallet you've kept for years. Send the amount, hold on to the reference code, and the deposit shows against your account once the ID is matched.

Upay

A quieter option that still works for Bangladesh accounts. Same flow applies — copy the receiving number, send the money, drop the transaction ID into the form.

Bank Transfer

For amounts a mobile wallet handles badly. Use the account details in your wallet tab and keep the reference code, since a bank payment without it takes longer to trace.

What You Ask Us About Money

The same six things come up in live chat most weeks, so we've put the answers where you can read them before you send anything. If your case isn't here, open your account wallet and message our support desk with the transaction ID — that one string lets us trace a payment without asking you for three more details.

Start with the wallet your money already sits in. bKash and Nagad are the two we see most, and either credits the same way once your transaction ID is matched.

Open the deposit tab and recheck the transaction ID you pasted. If the money left your wallet and nothing landed, send our support desk that ID and the amount — the pair is enough to trace it.

Yes. The first payout needs your National ID or passport, a matching selfie and the wallet you deposit from. After that the status stays cleared and later requests move without the same uploads.

It varies by rail, so the floor appears on the deposit screen once you pick bKash, Nagad, Rocket, Upay or bank transfer. Read that line before you send anything.

We send payouts back to the rail you paid from, which keeps the trail clean. If you've changed wallets, talk to support before your next deposit rather than after you request a payout.

Check the status line in your account wallet first; it moves from pending to approved to paid. Still waiting? Our live chat support desk pulls the request by its reference and tells you what is holding it.
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Tvall Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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